THE WORKERLife Cycle1Recruitment2Onboarding3TrainingCRITICAL ZONE4Performance5Retention6Transition

Get the people side of your business right, at every stage

Action Consultants is an Alberta-based team of safety, HR and leadership advisors. We help employers in multiple industries including construction, manufacturing, professional services and healthcare. Our clients learn to hire well, train properly, stay compliant and retain good people.

Most costly people problems start in the critical zone

Weak onboarding and missing training show up later as turnover, poor team culture, lack of accountability, incidents and compliance gaps. We work across all six stages of the worker life cycle, and we start where the damage usually begins.

Four practices, one team

Every engagement starts with a free 30-minute introductory session. When you need more, each practice offers a deeper paid assessment, so you know where you stand before you spend on fixes.

OHS and Compliance (Action-Safety)

  • Safety program development

  • SECOR and COR systems and audits

  • ISNet, Avetta, Veriforce, SiteDocs and WCB management

  • Incident investigation

More about OHS and Compliance

HR Advisory

  • Recruitment and placement through Culture Connect

  • Policies, handbooks and Employment Standards compliance

  • Performance, conduct and terminations

More about HR Advisory

Leadership and Coaching

  • Executive and leadership coaching

  • Supervisor development and onboarding skills

  • Succession planning

More about Leadership and Coaching

AI and Business Systems

  • The Ionic platform

  • Process and systems documentation

  • Compliance platform setup and upkeep

More about AI and Business Systems

Advice that fits your workplace, from the job site to the clinic

We work with employers across Alberta. The legislation is the same; the risks, the people and the pressures are not.

Construction and trades

SECOR and COR, contractor prequalification, site orientations and crew supervisors.

Manufacturing and industrial

Hazard assessments, shift-work fatigue, training records and retaining skilled operators.

Accounting and legal firms

Workplace conduct and harassment policies, performance reviews and partner succession.

Medical, dental and imaging clinics

Workplace violence prevention, safe work practices and privacy duties under PIPA and the Health Information Act.

See how we work with each industry

Train your people online, on their schedule

Safety, leadership and professional development courses through the Action-Safety training store, with certificates on completion. Browse all courses

WHMIS 2025

Safety, for all staff. Hazard classes, labels and safety data sheets under the current rules.

Fall Protection (Alberta)

Safety, for crews working at heights. Hazards, equipment and rescue planning.

Conflict Resolution in the Office

HR, for teams and supervisors. Practical ways to handle disagreement before it becomes a complaint.

Leadership for Safety

Leadership, for supervisors and managers. Leading by example and building a safety culture.

Demerit Reduction Defensive Driving

Safety, for all drivers. Removes up to 3 demerit points from an Alberta driving record.

Professional Driver Improvement Course (PDIC)

Safety, for Class 1 drivers. May qualify for a 3-demerit reduction under Alberta Transportation rules.

Practical guides for Alberta employers

New articles twice a month on safety, HR and leadership, organized around the six stages of the worker life cycle. Read the blog

STAGE 3 · TRAINING AND DEVELOPMENT

"I don't have time to train": the leadership problem behind early turnover

Why managers skip onboarding, what it costs, and the six fixes that make training stick.

Read the article

GUIDE · ALL SIX STAGES

The life cycle of a worker: a complete guide for employers

What each stage asks of you, where it usually goes wrong, and what good looks like.

Read the guide

How we work

The lifecycle of a client, from the first conversation to the next challenge

The event that brings you to us is rarely the real problem. Underneath it there is usually work that depends on one person, a process nobody wrote down, or a system that was never set up properly. Every engagement follows the same eight stages, so you always know where you are and what comes next.

  1. Stage 1Conversation“Is this worth my time?”Thirty minutes, at no charge, about what is actually getting in the way.
  2. Stage 2Look properly“Where does the pressure really sit?”A short health check across twelve areas of your business, or a deeper diagnostic where it is needed.
  3. Stage 3Plain read“What is really going on?”A plain-language read of what we found, including the parts that are not comfortable to hear.
  4. Stage 4Right solution“What will actually fix it?”Every fix is people, systems or AI agents. Where technology is the answer, we bring in specialists such as Ionic Innovate.
  5. Stage 5Correct order“Where do we start?”People work usually comes first, because an AI agent inherits whatever process it is given.
  6. Stage 6Rollout“Who keeps this moving?”We stay through the rollout, so the change keeps moving while you run the business.
  7. Stage 7Measure“Did it work?”We measure what changed against where you started, so the result is something you can show.
  8. Stage 8Advise“What about the next challenge?”We stay on as your advisors, ready for the next challenge.

Action Consultants works with Paterson Consulting through P&A Alliance Inc., a partnership of two Alberta advisory firms. Action brings safety, HR, leadership and business systems. Paterson brings leadership capacity, AI and change, LEAN, project management and grant programs. We also work with specialists outside the Alliance for needs such as finance and legal.

The right solution, in the correct order.

Book a free introductory session

Find out where your workplace stands. In 30 minutes, at no charge, we will listen to what is going on, point out the biggest risks and tell you plainly whether we can help.

If you need more, we will quote a deeper company assessment. Those are paid, and you will know the scope and fee before anything starts.

Prefer to call? 587 253 2020
Or email ron@actionconsultants.ca