SERVICES / LEADERSHIP AND COACHING
Leaders who make time to train, coach and keep their people
Most people problems trace back to how they are led. We coach owners, managers and new supervisors to hire well, onboard properly, give honest feedback and plan for who comes next.
Where Leadership and Coaching fits
Leadership touches every stage of the worker life cycle. Onboarding and training are the critical zone: when leaders skip them, turnover, incidents and conduct problems follow.
1. Recruitment and Selection
Structured interviews and hiring for fit, not just skills.
2. Onboarding and Orientation (critical zone)
Managers who own the first 90 days instead of handing them off.
3. Training and Development (critical zone)
Making time to train, and coaching that sticks.
4. Performance and Growth
Regular feedback, clear expectations and fair accountability.
5. Retention and Engagement
Stay conversations and a team culture built on purpose, not by default.
6. Transition or Departure
Succession planning so the business does not depend on one person.
Leadership services
Coaching and development for the people who run your business day to day.
Executive and leadership coaching
One-to-one coaching for owners and senior leaders on decisions, delegation and leading through growth.
Supervisor development
Practical training for new and front-line supervisors: their legal duties, difficult conversations and leading a crew.
Onboarding skills for managers
Simple systems that let busy managers train new hires properly in the time they actually have.
Performance conversations
Reviews, feedback and documented coaching that improve performance and hold up if challenged.
Succession planning
Identifying and developing the people who will step into key roles, with a timeline that fits your growth.
Team and culture
Turning the culture you have by default into the one you choose by design.
How it starts: the leadership assessment
The first conversation is free. The assessment itself is a paid engagement, scoped and quoted after that call.
1. A free 30-minute session
We learn how your leadership team is set up and where the strain is showing. No charge.
2. Interviews and review
Confidential conversations with leaders and a sample of staff, plus a look at turnover, onboarding and review practices.
3. Findings
A short report on strengths, gaps and the changes that will make the most difference.
4. Your choice
A coaching and development plan you can run yourself or with us. No obligation either way.
How coaching works with us
Coaching is confidential between the coach and the leader. The organization agrees the goals and sees the progress, not the private conversation.
Clear goals
Each engagement starts with two or three measurable goals agreed with the leader and, where relevant, the owner.
Regular sessions
Sessions every two to four weeks, in person in Medicine Hat or by video anywhere in Alberta.
Work between sessions
Practical assignments tied to real situations on the job, not theory.
Progress reviews
A check against the original goals at the midpoint and the end.
Keep learning
Short reads and online courses for leaders who are short on time.
INSIGHTS
"I don't have time to train"
Why managers skip onboarding, what it costs, and the six fixes that make training stick.
RELATED ONLINE COURSES
For new and growing leaders
Leadership for Safety
Building Your Leadership Skills, Part 1
Delegating Work
Effective Communication Skills
Time Management
Find out where your leadership team stands
Start with a free 30-minute conversation. If a full leadership assessment would help, we scope and quote it then. Assessments are paid, and you will know the fee before anything starts.
Prefer to call? 587 253 2020
Or email ron@actionconsultants.ca